888-544-4541 – citizenscustomerservice@utilityshield.com



Inside Line Protection
Only $9.95/month

Inside Line Protection
Only $9.95/month

Safeguard your home’s repair budget

Most home protection plans only offer an à la carte selection of the lines they cover. On the other hand, with our Inside Line Protection, you get protection for repairs on all four of the main lines in your home. That’s just one low, monthly price to safeguard your home’s budget from the high cost of repairs to your gas, water, sewer, and electric lines.

Inside Gas Lines

If you have natural gas piped into your home, then you have pipes that can rust and leak—potentially causing a dangerous situation. With our Inside Line Protection, we help ease the cost associated with any potential repairs to those pipes. But that’s just where this protection begins. Keep scrolling to see what else our Inside Line Protection handles.

The odor of natural gas is unmistakable—like the smell of rotten eggs—and when you can smell it in your own home, the potential consequences can be upsetting. Most of the gas lines in and around your home are made up of iron pipes and fittings. Between the every-day settling that can occur in a house, moisture in the surrounding atmosphere, and ill-fitting connections, gas lines often develop leaks. A leak in a gas line can be extremely dangerous. If you have a natural gas leak in your home, exit the house immediately, call 911 and then your utility from a safe location AWAY from the house. To learn more about what you should do in the event of a gas leak, remember Smell & Tell, and after you are safe, call us. We can come take care of the protected repairs.

Below are some common examples of inside gas line service requests:
  • Leaking gas behind stove
  • Broken shut-off valve
  • Tear in wall of gas pipe
Inside Gas Lines, pot on the stove with a gas burner
Inside Electric Lines, hand plugging cord into outlet

Inside Electric Lines

The copper wires running through the walls of your home can be upset by settling construction, power surges, and repetitive use. And, like your gas lines, failed electric lines could create a dangerous situation. Our protection safeguards your family’s budget for repairing and replacing the protected interior lines that carry electricity through your home. Keep scrolling to see what else this great plan includes.

Most Americans have become so used to the electricity in their homes and offices that they don’t even think about it failing. So when a wall switch stops working, or an outlet sparks, that thinking can change quite significantly. From the circuit breakers and all the wires woven between your walls, to the outlets and switches throughout your home, the electricity in your house may be prone to fail through normal wear and tear. When it does, simply give us a call and, with our Inside Line Protection, you can kick back and let us do the rest.

Here are some common examples of electric line items that need to be repaired:
  • Wall and dimmer switches
  • Outlets
  • Circuit-breaker box
  • Ceiling box (fan or light)

Inside Water Lines

When most people think of their home needing repair, it is because of water lines. Broken or failed water lines are some of the most common home repair calls contractors face. Protect yourself from the potentially high cost of these repairs with our Inside Line Protection. Some home protection plans only offer water lines, but keep scrolling to see what else we protect in this basic protection plan.

A home’s network of water supply lines can get really confusing—weaving here and there to get water to every spot in your house you want. With all those corners, tees, and valves there is a lot of room for issue. The fact that your home is holding water at a high pressure and sometimes at a high temperature, only adds to the potential for wear and tear to take its toll. Thankfully, when you have our Inside Line Protection plan, those wear and tear issues that often plague homeowners can be taken off your to-do list.

Here are some of the most common water line issues that might ruin your weekend:
  • Leaking main shut-off valve
  • Leaking shut off valves (before the appliances or fixtures)
  • Leaking water lines in the basement(hot or cold)
  • Leaking water lines behind walls (hot or cold)
Inside Water Lines, close up shot of bathroom faucet dripping
Inside Sewer Lines, woman putting clothing in her washing machine

Inside Sewer Lines

Dealing with a sewer line issue is likely one of the last things any homeowner wants to think about. With our Inside Line Protection you only have to make one call and we take care of getting a trusted local contractor to your door with the expertise to repair your interior drain line issue. This piece of the package alone is worth our low monthly rate of $9.95, but you get ALL FOUR of your home’s critical lines bundled in our Inside Line Protection.

Running water has to go somewhere, and in your home you want it to go down the drain. Unfortunately, over time, the drains throughout your home—under the floor and behind the walls—are subject to corrosion and wear-and-tear-related damage. A leaking sewer drain can make for a very unpleasant scene, and could even make daily life more difficult. By enrolling in our Inside Line Protection plan, you will have support when you need it. Not to mention the protection from potentially high repair bills.

Call us for these common sewer line issues:
  • Leaking sewer (soil) stack
  • Leaking drain lines behind walls
  • Leaking drain lines under floors

What’s Protected?

The Inside Line Protection will lessen the financial burden for repairs to the normal wear and tear leak or failure from where a utility line enters the home to the wall, floor, or ceiling connection point. For example: the wires up to the box where a light fixture is wired, but nothing on the fixture itself.

Gas/Water/Sewer Callout showing an illustration of each of the utility lines

Main/Curbline: Where your home’s lines meet the utility’s main line.

Gas/Water/Sewer Callout showing an illustration of each of the utility lines

Weatherhead: Curved metal support for electric lines entering your home.

Utility Line Installation, illustration showing all the utility lines in a home and what the homeowner is responsible for
Inside Line Protection

Total Line Protection

Core Protection

Up to $2,000
Up to $2,000
Up to $2,000
Up to $2,000
Up to $4,000
Up to $3,000
Up to $4,000
Up to $2,000
Up to $1,000

Additional Notes:

Full details of protection will be included in a service agreement and schedule page after enrollment.
Outside gas is a protection option in those areas where outside gas is not already protected by your utility.
Our Outside Water Line protection has a secondary protection, when applicable, for Sidewalk Restoration (with a limit of $500).
Our Outside Sewer Line protection has secondary protections, when applicable, for Sidewalk Restoration (with a limit of $500) and Street Cutting (with a limit of $4,000).
If your home has a different HVAC configuration (boiler, heat pump, multiple units, etc.) please contact us to enroll by phone at 888-544-4541.

Dependable service you can trust

No deductibles to meet!

Protection picks up where most homeowners insurance leaves off!
We get the technician to your door so you can get back to what’s important!

Your protection can be canceled at any time with no fee!

3 simple steps to reporting an issue


Let us know there is a problem


Meet with a licensed contractor


Get back to what really matters

All images are for illustration purpose only and do not guarantee protection. Please refer to the corresponding service agreement for scope or contact us for more information.

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